Business Process Management
Successfully adapting business processes to changes
Quick and targeted adjustments allow you to stay ahead of the competition. We will ensure that they happen in time and that the investments made for them pay off in the long term.
CREARO uses BPM (Business Process Management) as a systematic approach to record, design, document, measure, monitor, and control both automated and non-automated processes.
We understand end-to-end processes (from customer to customer) to be the conscious, IT-supported determination, improvement, innovation, and maintenance of company processes, carried out jointly by all stakeholders, with a focus on customer benefit and satisfaction. A future-proof business process is not only characterized by its customer focus, its integration into information technology processes, and continued improvement, but also in its focus on the employees involved in the process.
A good, talent-friendly, and role-based process organization binds employees and managers emotionally, allowing them to contribute meaningfully to the value creation process.
This is reinforced by a high level of transparency and a good understanding of the corporate strategy. Changed management behavior allows the elimination of controls. Complexity is mastered through simplification and visualization.
CREARO coordinates processes with the corporate strategy and thus helps optimize corporate performance.
NOVACESS CREARO is a partner of NOVACESS, the institute for applied process management, and uses the NOVACESS standard process model.
We develop company-specific individual solutions for the implementation of permanent process optimization.
CREARO implements projects through a phase-oriented approach and the targeted use of the associated methods, tools, and templates.
The qualification and certification of new roles in the CREARO business process model optimally support transforming hierarchical, functionally oriented structures into a process organization that is tailored to the company's workflow and customer value creation.
In doing so, we are changing the corporate culture towards process orientation, role concepts, self-organization and flexibility, and replacing arranged reactions with joint actions in a team.
Our references in the field of Business Process Management
Client: Corporate group; top 3 suppliers
Task: Support in the selection and introduction of a project management and resource planning tool at international locations, adapted to the existing IT structure, as well as to the business model of the relevant business unit and its global development units
Project success: Implementation of the tool for planning approximately 1,200 developer resources at international locations across the respective project stages and phases
Kunde: Medium-sized suppliers
Aufgabe: Create overhead cost benchmark analysis suppliers. Determination of approved GMK surcharges of companies in different sizes and product / process complexity
Projekterfolg: Creation of a benchmark study to evaluate company- and process-specific overhead rates (anonymized), which was made available to customers for comparison
Clients: Medium-sized group of companies; Private Equity
Task: Creation of a concept for the establishment of an IT/SAP service location in Eastern Europe to supply the entire corporate group with ERP/SAP services
Project success: Requirements management coordinated. Country selection for Eastern Europe carried out. Concept for the establishment of a service location in Romania. Site selection carried out. Funding generation ensured
Client: Medium-sized group of companies; private equit
Task: Optimization of logistics and production processes to ensure delivery commitment
Project success: Optimization of goods flows, introduction of TPM and value-added oriented business processes
Client: Consumer Goods Group
Task: Workshop intraplant logistics automation
Project success: Decision template for prioritizing projects in the area of automation
Client: Machinery and plant engineering group
Task: Product portfolio strategy workshop
Project success: Realignment of product range after disruptive development in old portfolio
Client: Medium-sized group of companies; mechanical and plant engineering
Task: Analysis of the current product development process and development of the optimal production development and product adaptation process for the market and company positioning
Project success: Design of an optimal product creation and product adaptation process (PEP/PAP) adapted to the business purpose and the market
Client: Medium-sized group of companies
Task: Implementation support ERP ROLL OUT at the Polish location of the group. Interface analysis and participation in the selection of the appropriate FI module
Project success: On-site analysis and creation of implementation prerequisites
Client: Medium-sized group of companies; Private Equity
Task: Analysis of the current product creation process and development of the optimal production creation and lifetime process for the market and the company's positioning
Project success: Design and successful implementation of an optimal product origination and lifetime process (PELP) adapted to the business purpose and the market
Client: Concern; Top 3 suppliers
Task: Business re-organization - creation of the target design of a value-added oriented product line organization
Project success: Transfer of a hierarchical, functional organizational structure into a value-added oriented business process
Client: Subsidiary; Concern; Innovative company in the field of telematics
Task: Development of a project management manual for the integration of agile project management methods taking into account the project management group standard
Project success: Development and implementation of a project management manual adapted to the internal and external customers and projects